01
Service call intake workflow
Energy & utilities teams use service call intake workflow as a intake application for field and operations work. A guided intake workspace collects complete information, applies routing rules, shows missing evidence, and prepares a review-ready record. This product demo shows the current state, accountable owner, supporting evidence, and next action in one place. The delivered version is configured around the organization's operating model, data, integrations, and controls.
Demo highlights
- Intake workspace: Service call intake workflow
- Primary record: Asset AST-3126
- Current state: Ready for review
- Next action: Continue review
- Evidence: Asset, safety, and field evidence